Your Privacy at Quickex

Terms not specified in this Policy are interpreted in accordance with the Terms & Conditions, applicable law.


1.1. This POLICY(hereinafter referred to as the “Policy”) applies to all personal data of Users that the Quickex Platform may receive from Users during their use of the Platform.

1.2. The use of the Platform, including the registration of an Account on the Platform, means the User's unconditional consent to this Policy and the terms of data collection and processing specified therein; in case of disagreement with these conditions, the User must refrain from using the Platform. By using the Services, you accept the terms of this Policy and our Terms of Use, and consent to our collection, use, disclosure, and retention of your information as described in this Policy. If you have not done so already, please also review our Terms of Use. The Terms of Use contain provisions that limit our liability to you and require you to resolve any dispute with us on an individual basis and not as part of any class or representative action. IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY OR OUR TERMS OF USE, THEN PLEASE DO NOT USE ANY OF THE SERVICES.


2.1. Personal data- any information related directly or indirectly to a specific or identifiable natural person (Personal Data Subject), including standard data automatically received by the http server when accessing the Platform and subsequent actions of the User (host IP address, type of operating system of the User, pages of the Site visited by the User).

2.2. Terms of use- an agreement between the User and the Operator, containing all the necessary and essential conditions for using the Platform, providing access to the Platform and using the Platform by the User, this Policy being an integral part of Terms of use.

2.3. User (Personal Data Subject, Subject)is an individual who visits, downloads, registers an Account on the Platform or otherwise uses the Platform, regardless of whether he actually uses the features of the Platform.

2.4. Operator – Angel Venture Partners Limited, registry code 238203, registered address Suite 3, First Floor, La Ciotat Buidling, Mont Fleuri, Mahe, Seychelles Platformmeans the Quickex Platform, including the website and the related ecosystems, by which Quickex provide certain Cryptocurrency-related features to the Users.

2.5. Account– the User's account on the Quickex Platform, containing the User's data and a set of access rights to the functionality of the Platform.

2.6. Cookies- a piece of data as part of an HTTP request, intended to be stored on the User's device and used by the Operator to authenticate the User, store the User's personal preferences and settings, track the status of the User's access session, and maintain statistics regarding Users.

2.7. Destruction of personal data- actions, as a result of which it becomes impossible to determine the ownership of personal data by a specific subject of personal data without excessive financial and organizational costs.

2.8. Processing of personal data- any action (operation) or a set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.


3.1. The Policy governs the processing of personal data when the Operator interacts with the User in connection with the User's use of the Platform.

3.2. The policy has been developed in accordance with the requirements of:

3.2.1. Applicable law;

3.2.2. Agreements concluded by the Operator;

3.2.3. Other regulatory documents, taking into account the current requirements in the field of personal data protection.

3.3. This Policy is published on the Platform.


4.1. The Operator can process the following personal data of Users:

4.1.1. username, including last name, first name, patronymic, if this information is specified as a username;

4.1.2. Gender;

4.1.3. Citizenship;

4.1.4. E-mail address;

4.1.5. Phone number;

4.1.6. Data of an identification document;

4.1.7. Date and place of birth;

4.1.8. Address of registration (according to passport / temporary registration) and address of actual residence;

4.1.9. Login for using the Platform;

4.1.10. Password for using the Platform;

4.1.11. Financial information, including the certificates of the funds origin, documents on the use of funds, etc., requested in order to comply with global industry regulatory standards, local regulatory standards, including anti-money laundering (AML), know-your-customer (KYC) procedures);

4.1.12. IP address of the device through which the Platform is accessed, information about the operating system, access time, location;

4.1.13. Type and version of the browser used;

4.1.14. History of transactions made on the Platform;

4.1.15. Data from cookies;

4.1.16. Data about the content posted on the Platform, data about activity on the Platform.


5.1. Personal data of Users obtained when using the Platform is processed for the following purposes:

5.1.1. Providing the features of the Platform, as well as identifying the User;

5.1.2. Collection and analysis of statistical data on the operation of the Platform;

5.1.3. Protection of User Accounts and archiving data;

5.1.4. Improving the performance and functionality of the Platform;

5.1.5. Compliance with the requirements of applicable law;

5.1.6. Informing Users about the products, features and updates of the Platform (including any sales, marketing or events), as well as sending important messages regarding the operation of the Platform;

5.1.7. Communication with the User on the operation of the Platform through the official channels of the Operator, processing of Users' requests, responses to Users' requests;

5.1.8. Maintaining a high level of User satisfaction by measuring the performance of the systems;

5.1.9. Planning commercial/business strategies;

5.1.10. Maintaining the security of the website, other products;

5.1.11. Modeling, reporting, assessment, risk monitoring, research on current or new products and identifying potential customers;

5.1.12. Preparation of reporting documents on the basis of which financial transactions are performed;

5.1.13. Compliance with the obligations for storage, reporting and disclosure of information established by the competent public authorities in accordance with the relevant legislation, and ensuring the execution of requests or decisions made by these authorities;

5.1.14. Sending notifications to the competent state authorities for the purpose of investigating, detecting, and preventing offenses;

5.1.15. Settlement of current and possible legal disputes and claims;

5.1.16. Ensuring the security of the User Account and the security of the system;

5.1.17. Fulfillment of obligations in accordance with the legislation on combating the legalization of proceeds from crime, legislation in the field of preventing corruption, fraud, terrorism and other offenses;

5.1.18. Reporting and providing information on contracts concluded by us with third parties (service providers, agents, credit institutions, etc.);

5.1.19. Developing a marketing strategy, studying consumer demand, placing advertising materials on the Platform, and selling marketing materials.

5.2. The processing of personal data is limited to the achievement of specific, predetermined and legitimate purposes. It is not allowed to process personal data that is incompatible with the purposes of collecting personal data.

5.3. The transfer of personal data to third parties may be allowed to a minimum extent and only for the performance of tasks that correspond to the purposes of processing this data.

5.4. The Operator may entrust the processing of personal data of the Users to third parties only with the consent of the User of personal data, on the basis of the applicable law and (or) in pursuance of an agreement with the User.

5.5. When instructing a third party to process personal data, the Operator must determine the list of actions (operations) with personal data that will be performed by this person, and the purposes of processing, the obligation of such a person to maintain the confidentiality of personal data and ensure the security of personal data during their processing, and requirements for the protection of processed personal data should also be specified.

5.6. When transferring the personal data of the Subject, the Operator allows access to personal data only to specially authorized persons determined by the order of the organization, while these persons should have the right to receive only those personal data that are necessary to perform their official functions.


6.1. The Operator receives and processes your personal data on the basis of and in connection with the receipt and / or execution of:

6.1.1. Agreements, statements and other documents concluded in connection with the execution of the Terms of use;

6.1.2. Notifications from Users;

6.1.3. Communication with the call center and technical support;

6.1.4. Data from third party service providers, subsidiaries, affiliates and partner companies of the Operator.

6.2. When collecting and processing personal data, the Operator ensures the recording, systematization, accumulation, storage, clarification (update, change), extraction of personal User’s data.

6.3. The Operator in the process of processing personal data performs the following actions: collection, recording, systematization, accumulation, storage, clarification, extraction, use, transfer, depersonalization, blocking, deletion, destruction of information and other actions in order to fulfill the Terms of use and provide access to the Platform.

6.4. Personal data is stored on electronic media.

6.5. The storage of personal data must take place in a manner that excludes their loss or their misuse. The storage of personal data is carried out in a form that allows to determine the User of personal data, no longer than required by the purposes of processing personal data, if the period of storage of personal data is not established by applicable law or the Terms of use.

6.6. All confidentiality measures in the collection, processing and storage of personal data apply to both paper and electronic (automated) media.

6.7. The processing of personal data by the Operator can be carried out in the following ways:

6.7.1. manual processing of personal data;

6.7.2. automated processing of personal data;

6.7.3. with the transfer of the received information via the internal network of the Operator (information is available only to strictly defined employees of the Operator);

6.7.4. with the transfer of the received information using public information and telecommunication networks;

6.7.5. without transmitting the received information;

6.7.6. mixed processing of personal data.

6.8. The Operator does not take decisions on the basis of exclusively automated processing of personal data that give rise to legal consequences in relation to the Personal Data Subject or otherwise affect his rights and legitimate interests.

6.9. A decision that gives rise to legal consequences in relation to the Subject of personal data or otherwise affects his rights and legitimate interests can be made on the basis of exclusively automated processing of his personal data only with the consent in writing of the Subject of personal data or in cases provided for by regulatory legal acts, which also establish measures to ensure the observance of the rights and legitimate interests of the Personal Data Subject.


7.1. The User has the right to:

7.1.1. Get acquainted with information related to personal data processed by the Operator using the Account, including obtaining information about the purposes, methods of processing;

7.1.2. Independently make changes and clarifications to own personal data, delete personal data posted in the personal account of the Platform;

7.1.3. Request from the Operator changes, clarifications of personal data;

7.1.4. Require notification of all persons who have previously been provided with incorrect or incomplete personal data;

7.1.5. Receive from the Operator information about third parties to whom the Operator has transferred personal data;

7.1.6. Receive information from the Operator regarding the processing of his personal data within the powers of the Operator and in accordance with the procedure adopted by the Operator;

7.1.7. Receive personal data provided to the Operator, in a structured, commonly used and machine-readable format and transmit this data to other operators;

7.1.8. Require the deletion and / or destruction of all or part of their personal data, the imposition of restrictions on the processing of their personal data, as well as withdraw consent to the processing of personal data;

7.1.9. Claim damages in case of damage caused by unlawful processing of personal data.

7.1.10. The User should keep in mind that the removal of personal data, withdrawal of consent to data processing may lead to the inability to use all or some of the features of the Platform.


8.1. The Operator and Platform are not directed to persons under the age of 18, and we do not knowingly request or collect any information about persons under the age of 18. If you are under the age of 18, please do not provide any personal information through the Operator’s Platform. If a User submitting personal information is suspected of being younger than 18 years of age, Operator will require the relevant User to close his or her account, and will take steps to delete the individual’s information as soon as possible.


9.1. When processing personal data, the Operator takes the necessary legal, organizational and technical measures and ensures their adoption to protect personal data from unauthorized or accidental access to them, destruction, modification, blocking, copying, provision, distribution of personal data, as well as from other illegal actions in in relation to personal data, which are in particular (but not limited to):

9.1.1. Appointment of a person responsible for the processing of personal data;

9.1.2. Restriction of the composition of employees with access to personal data;

9.1.3. Software identification of Users and accounting of their actions;

9.1.4. Implementation of anti-virus control and other measures of protection against malicious software impact;

9.1.5. Implementing backup and recovery tools;

9.1.6. Regular updating of the software used in the processing of personal data to ensure the security of the processed data;

9.1.7. Implementation of encryption when transferring personal data on the Internet;

9.1.8. Taking measures related to the admission of only appropriate persons in the places of installation of technical means;

9.1.9. The use of technical places of storage of material carriers of personal data.


10.1. The Operator undertakes to keep confidential information disclosed to it in strict confidence, and takes all necessary measures necessary to ensure the confidentiality of information and prevent its unlawful disclosure or unauthorized use.


11.1. The Operator use cookies, and similar technologies when you visit Operator’s Platform, or marketing emails. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

11.2. Cookies are small files, typically of letters and numbers, downloaded onto your computer or mobile device when you visit certain websites. When you return to these websites, or visit other websites that use the same cookies, the websites recognize these cookies and your browsing device. A cookie cannot read data off your hard drive or read cookie files created by other websites.

11.3. We use first party and third party cookies to recognize you as a Quickex User, customize Quickex services, content, and advertising, to measure promotional effectiveness, and to collect information about your computer or other access device to mitigate risk, help prevent fraud, and promote trust and safety.

11.4. We may place cookies from third-party service providers who may use information about your visits to other websites to target advertisements for products and services available from Operator.

11.5. The Operator do not control the types of information collected and stored by these third-party cookies. The User should check the third-party's website for more information on how they use cookies.

11.6. Types of cookies we use:

11.6.1. Necessary Cookies. These cookies are necessary for the Operator’s Platform to function and cannot be switched off. They are usually only set in response to actions made by User, which amount to a request for services, for example, setting User’s privacy preferences, logging in, or filling in forms. These also include cookies Operator may rely on for fraud prevention. The User can set browser to block or alert User about these cookies, but some parts of the site will not then work;

11.6.2. Analytics Cookies. These cookies allow Operator’s to count visits and traffic sources, so Operator can measure and improve the performance of Operator’s Platform. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If User does not allow these cookies, the Operator will not know when the User have visited Operator’s website and will not be able to monitor its performance.

11.6.3. Functionality Cookies. These cookies allow Operator to remember the choices User make and to tailor Operator’s Platform, so Operator can provide relevant content to User. For example, a functionality cookie can remember User’s preferences.


12.1. The destruction of the User's personal data is carried out in the following cases:

12.1.1. Upon reaching the goals of their processing or in case of loss of the need to achieve them within a period not exceeding thirty days from the moment the goal of processing personal data was achieved, unless otherwise provided by the agreement to which the User is a party, another agreement between the Operator and the User (his representative);

12.1.2. In case of unlawful processing of personal data or lawful withdrawal of personal data within a period not exceeding ten working days from the date of detection of such a case;

12.1.3. In the event of the expiration of the period of storage of personal data, determined in accordance with the applicable law and the organizational and administrative documents of the Operator, including the withdrawal of consent to the processing of the User's personal data;

12.1.4. In the case of an order from the authorized body for the protection of the rights of personal data subjects or a court decision.

12.1.5. The Parties agree and agree that the Operator has the right, at its discretion, to destroy copies of personal data, including in cases of unauthorized access by third parties to personal data.


13.1. The Operator may transfer personal data to the following persons, subject to the purposes of processing:

13.1.1. To its employees, as well as to the developers of the Platform;

13.1.2. Partners, consultants, lawyers, auditors, courts and / or law enforcement agencies, as well as government agencies and organizations for legal and financial audits;

13.1.3. Persons, institutions, organizations that have grounds for obtaining access to personal data by virtue of the provisions of the law;

13.1.4. Hosting, web analytics and technical support providers, as well as marketing service providers;

13.1.5. Subsidiaries, affiliated, interdependent structures of the Operator;

13.1.6. Credit organizations;

13.1.7. Other third parties, which are specified in the Consent of the subject to the processing of personal data.


14.1. The User consents to the cross-border transfer of personal data to the territory of other countries for the processing of personal data at the location of the Copyright Holder for the purposes specified in Section 5 of this Policy.

14.2. The operator may carry out cross-border transfer of personal data for the purposes specified in Section 5 of this Policy on the territory of other states, both providing and not providing reliable protection of the rights of personal data subjects.

14.3. Before the start of the cross-border transfer of personal data, the Operator is obliged to make sure that the foreign state to whose territory the transfer of personal data is supposed to be carried out provides reliable protection of the rights of subjects of personal data.

14.4. Cross-border transfer of personal data on the territory of foreign states that do not meet the above requirements can be carried out only if the Subject has consented in writing to the cross-border transfer of his personal data and / or the execution of an agreement to which the Subject is a party.

14.5. The Operator undertakes to make reasonable efforts to ensure that third parties gaining access to personal data through a cross-border transfer take the necessary technical and administrative measures to protect the transferred personal data.


15.1. Users have the right to send their requests to the Operator via email: [email protected], regarding the use of personal data.

15.2. The Operator undertakes to consider and respond to the User's request within thirty (30) days from the date of receipt of the request.

15.3. All correspondence received by the Operator from Users (written or electronic requests) is classified as confidential information and is not subject to disclosure without the written consent of the User. Personal data and other information about the User who sent the request cannot be used without the special consent of the User for any purpose other than responding to the request, except as expressly provided by law.


16.1. The Operator may provide links to third party websites within the Platform, which may redirect Users to those third-party websites. The Operator is not responsible for the collection, processing and deletion of Users' personal data by such third parties or the content of these sites. For more information, please see the privacy policies of such third parties, which can be accessed through these links.


17.1. The term for processing personal data processed by the Operator is equal to the term for fulfilling the obligations of the Operator or until the withdrawal of consent by the User or the termination of the Operator's activities.

17.2. The withdrawal of consent is carried out by sending by the Subject or his representative a written request to the Operator, drawn up in a free form, in a way that allows to reliably determine the person who signed and sent the request, as well as the grounds for the authority of the representative.

17.3. This Policy is subject to change, addition in the event of the emergence of new legislative acts and special regulations on the processing and protection of personal data, as well as by the decision of the Operator.

17.4. This Policy may be changed by the Operator at any time without any special notice to the User. The new version of the Policy comes into force from the moment it is posted in the Platform. Regular familiarization with the current version of the Policy is the responsibility of the User. Using the Platform after the entry into force of the new version of the Policy means that the User agrees with it and applies to him in full the provisions of the new version.

17.5. Issues not regulated by this Policy are governed by the current applicable law.