Guide to Requests in Quickex

1. Introduction

quickex.io responds only to requests from law enforcement agencies received from authorized law enforcement officers with the provision of documents confirming the authority of these officers.

This Guide explains how authorized law enforcement officers can make inquiries and contact quickex.ioto obtain information about customers and their transactions.

As stated in the Terms of Service, the services quickex.io are provided by the legal entity “Angel Venture Partners Limited”, registered in the Seychelles.

2. Law enforcement agencies

Quickex is responsible for handling requests from law enforcement agencies from all jurisdictions in accordance with the terms of use, privacy policy and applicable law.

Quickex prefers to receive all types of inquiries via email info@quickex.io

3. Necessary information

To ensure prompt consideration of information requests from authorized law enforcement officers, the request must contain the following:

  • Name of law enforcement agency;
  • Proof that the official is authorized to request the information (proof of authority) and current position in a law enforcement organization;
  • Identification of a law enforcement officer (e.g. badge number, internal identification number);
  • Email address from the state domain;
  • Contact information (email address, number) from the government organization;
  • The name of the specific legal entity from which you require information;

Features of the request, including:

  • Agenda identifier - number in the subject line;
  • Any public addresses or transaction IDs in text format or Excel file (not PDF);
  • Please provide a reasonable time frame for response;
  • Request for mutual legal assistance to ensure compliance with international law.

4. Emergency requests from law enforcement agencies

For extremely urgent requests, such as when there is a risk of death or serious physical danger to a person, please put URGENT REQUEST in the subject line.

5. Disclaimer/Indemnity

Quickex shall use its best efforts to collect and provide to the competent authorities information to the greatest possible extent, however, Quickex assumes no responsibility and makes no guarantees regarding the accuracy, adequacy and completeness of the information provided in response to the request. Please note that any shortcomings in the information are possible and may be caused by any reasons, including, but not limited to, human factors, hardware and software shortcomings and failures.

Correspondence regarding requests from the competent authority is confidential and privileged and may only be used for the purposes of the request.